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How does The Village Co work?

From sign-up to your first booking - here's how it all works.

The Village Co matches families with trusted, vetted babysitters across New Zealand.

Here's how it works:

1. Create your family profile
Tell us about your children, your suburb, and what kind of care you need. It only takes a few minutes.

2. We find your match
Our team personally matches you with sitters who fit your family:

the right experience,
the right location,
the right personality.

You don't browse profiles or send cold messages.

3. We introduce you
Before anything is confirmed, we'll introduce you to your matched sitter so you can ask questions and get comfortable.

4. Book with confidence
Once you're happy, you book through the platform.
We stay available before, during, and after the booking if you need us.
Every sitter is interviewed, ID-checked, reference-verified, and background-checked before they can accept bookings.

You're never left to figure it out on your own, that's the village part.

Ready to get started? Complete your family profile at app.thevillageco.nz.